Would you like to be part of a high performing IT team that works with cutting edge technology where you will be the backbone of the company's IT infrastructure?
As an IT Support Specialist, you’ll be responsible for the IT service desk for all of the company’s users and handling the on-site support of our Stockholm office but also be challenged with tasks and projects that improve and develop IT functionality, services and infrastructure.
We are currently a team of 5 people with a very high level of expertise in different IT areas so you will be able to learn and develop your skills together with the team and be challenged to areas that might be new to you. You will get the opportunity to learn and develop yourself together with the team, specifically in Microsoft Azure and the security infrastructure that we put a lot of focus on.
Our work is very flexible but with a high tempo and here it's important that you feel comfortable in working both with the team and independently. Owning your personal service areas and taking initiative is crucial for both thriving in this role and developing yourself to a strong player in the Extenda Retail IT department.
How will your first 3-6 months look like?
The first months will have a focus on the IT service desk where you will get a big range of tasks and challenges that will help you understand the concept of our infrastructure and the company. You will be responsible for maintaining and managing functions in the Stockholm office such as conference rooms, digital screens, devices and be the local physical IT support for the staff in Stockholm.
Once you get more comfortable with working in the team and build up expertise you will be able to join and lead technical troubleshooting, development and implementation of various IT services or functions that the company is in need of, specifically in Microsoft Azure with services like Intune, MFA management, Azure AD and Sentinel.
We put great effort into improving and keeping the company secure in any way possible. The IT team is working very closely with our Security team and here you will also be able to work and learn best practices of building a strong infrastructure that our users and customers can rely on which is compliant to ISO27001.
Getting an idea of our current tech stack
You will have the opportunity to work with, among other things, Active Directory, Google Workspace, Office 365, Windows / Linux operating systems, Microsoft Azure, Amazon Cloud, Jira, Confluence, Lucidchart, Powershell, Intune, Fortinet products and Slack.
Who you are / Who we are looking for
We see that you have a couple of years of experience with IT technologies and IT support. Be familiar with some of the platforms and softwares that resides in our environment. You love to troubleshoot, solve problems and taking initiative does not scare you.
A team player that enjoys the social part of working in an office environment and thrives on taking on new challenges that both develop our environment but also yourself. We are looking for someone who we can build on and help move into a higher level of expertise. At Extenda Retail you come across a very broad working environment with different tech landscapes that promote innovation, learning and developing.
Working at Extenda retail
- Continue developing a comprehensive set of retail services
- Google’s complete catalogue of modular cloud
- Collaboration with Google Cloud to run its next generation of cloud-native retail