7 Tips to Prepare Your EPOS System for the Black Friday Sales
Black Friday has become one of the most significant sales events of the year, and it’s crucial for retailers to be prepared. Setting up your ExtendaGO Point of Sale (POS) system efficiently is vital to ensure smooth transactions, track sales, and provide excellent customer service. Here’s a step-by-step guide on how to prepare ExtendaGO system for Black Friday sales, along with campaign ideas to maximize your impact.

1. Ensure Your EPOS System Is Updated and Scalable
- System Updates: Make sure ExtendaGO software is fully updated to avoid any glitches or security risks on Black Friday
- Cloud Capabilities: ExtendaGO is a cloud-based solution, allowing it to have the capacity to handle the increased traffic on Black Friday.
- Inventory Syncing: ExtendaGO POS solution is automatically synced with your inventory management system. This helps prevent overselling and allows real-time inventory tracking. Make sure your stock count is up-to-date.
- Backup Plan: In case you experience an outage be aware to have a backup system for both POS and your payment terminal. ExterndaGO POS can work offline and combined with GO PAY you can continue processing in case of any down-time.
2. Streamline Payment Processing
- Optimize Checkout Speed: Lengthy checkouts can lead to cart abandonment, so make sure your POS solution and payment terminals are optimized for fast processing. ExtendaGO can be scaled in-store very quickly by adding one more register on your iPhone or tablet.
- Multi-Channel Integration: For businesses with both online and in-store sales, integrate ExtendaGO system across channels. This allows customers to shop seamlessly online and pick up in-store, or vice versa.
- Contactless Payment Options: With the growing popularity of mobile payments, contactless cards and Tap To Pay, ExtendaGO supports these options to improve customer satisfaction.
3. Prepare Specific Campaigns and Discounts
Campaigns and promotions are a huge part of Black Friday sales. ExtendaGO should have pre-set discounts and campaigns loaded to streamline the checkout process and track sales effectively.
a. Storewide Discounts
- Flash Sales: Schedule specific flash sale hours with discounts (e.g., 20% off for the first two hours of Black Friday). Set up these promotions in ExtendaGO ahead of time, so they activate automatically.
- Tiered Discounts: Offer incremental discounts based on purchase totals, like 10% off for $50+, 20% off for $100+, etc. Configure these rules in ExtendaGO so they’re applied automatically.
b. BOGO (Buy One, Get One) Offers
- BOGO Variants: Consider different BOGO options, like “Buy One, Get One 50% Off” or “Buy Two, Get One Free.”
- POS Setup: Preload these offers into ExtendaGO, specifying which items or categories they apply to. This can be especially useful for high-demand items to encourage customers to buy more.
c. Loyalty Program Incentives
- Bonus Points: Offer double or triple loyalty points on Black Friday purchases.
- Instant Rewards: Provide instant rewards or a small free item for loyalty members who make purchases over a certain amount.
- POS Integration: ExtendaGO system has a built-in loyalty point system or connect to your loyalty program so points and rewards are automatically applied at checkout.
d. Gift Card Promotions
- Gift with Purchase: Offer free gift cards for spending over a specific amount, such as “Spend $100, get a $10 gift card.”
- POS Automation: Load these gift card promotions in ExtendaGO, so they’re automatically included in qualifying transactions.
4. Train Your Staff on the POS System and Campaigns
- Campaign Knowledge: Ensure your staff is well-versed in all campaigns, discounts, and POS procedures. They should know how to apply discounts manually if necessary and handle customer inquiries about promotions.
- POS Troubleshooting: Train staff on common troubleshooting issues with the POS system to keep the checkout line moving if any problems arise.
5. Optimize Inventory and Restocking Notifications
- Track High-Demand Products: Set up alerts in ExtendaGO for low-stock items, so you can restock in time.
- SKU Tagging: Use ExtendaGO system to tag Black Friday-specific SKUs and monitor their sales in real time, enabling staff to restock or redirect customers to other options.
6. Real-Time Data Analytics
- Sales Tracking: Use ExtendaGO system’s reporting feature to monitor Black Friday sales trends throughout the day. This helps you adjust promotions on the fly if necessary.
- Customer Preferences: Analyze which items are selling the most, which can inform you on inventory planning and promotional tweaks for the rest of the holiday season.
7. Omnichannel Capabilities for Online and In-Store Sales
- Order Fulfillment Options: If you offer buy online, pick up in-store (BOPIS), ensure that ExtendaGO is equipped to manage online orders alongside in-store transactions.
- Omnichannel Promotions: Some Black Friday promotions may be online-only or in-store only. Clearly mark these in ExtendaGO to avoid confusion and help your staff manage customer expectations.
Wrapping Up
By taking the time to prepare ExtendaGO system for Black Friday, you’re setting yourself up for a successful sales event. From automated discounts and streamlined payment options to real-time analytics and loyalty rewards, having a robust EPOS setup ensures that both you and your customers have a smooth experience. Make this Black Friday your most successful sales yet with strategic preparation and targeted campaigns!
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