What is an all-in-one POS system? Why should retailers use one?

The retail industry has come a long way, and the era of the all-in-one POS solution is clearly here.

In this article, you will get an understanding of what an all-in-one POS system is, as well as the many advantages it has for modern retail businesses. Isn’t it time for your company to be the best it can be?

What does all-in-one POS mean?

The term "all-in-one POS" refers to a Point of Sale (POS) system that integrates various functionalities into a single platform or device. All-in-one POS solutions offer retailers a convenient and efficient way to streamline point-of-sales operations. Various hardware and software components are combined to achieve it in one single system.

Past and present POS solutions

Let’s start with some history, as the term POS (point of sale) has been used for decades to describe various retail sales systems. The early day POS was a basic solution that could perform transactions and keep track of sales. So much has happened since then, as you can clearly see below:

  • 1970’s: Electronic Cash Registers (ECRs)
  • 1980’s: Computerized POS systems
  • 1990’s: Expanded POS functionality
  • 2000’s: Emergence of cloud-based POS systems
  • 2010’s: Rise of the integrated all-in-one POS system
  • 2020’s: Seamless omnichannel and AI technology

The POS systems of the past could meet some retail challenges, but far from all of them. Today, processes need to be streamlined, and customers and employees alike demand a smooth experience. This massive evolution highlights how important it is for retailers to keep up with technological developments to stay ahead in today’s competitive landscape.

Now, POS systems need to have broad, tailor-made, integrated and seamless functionality. Put simply, they need to be “all-in-one”. An all-in-one POS will make your everyday tasks a whole lot easier, save time and money and delight your retail customers, no matter if they’re shopping in-store or online.

Advantages of all-in-one POS solutions

Today’s complex business environment demands next-generation solutions. Retailers need to embrace cutting-edge technology to stay ahead of the competition. In the end, it comes down to doing things as efficiently and safely as possible for both customers and employees. Let’s dive into the many benefits of all-in-one POS systems.

Improved efficiency and convenience

A streamlined checkout process equals happier customers. With an all-in-one POS system in place, you can delight your customers with remarkably smooth and enjoyable retail experiences. Cloud-native technology ensures that the system is up-to-date and synced at all times, avoiding dreaded software- and hardware-related downtime.

Simply put, an all-in-one POS system ensures that everything runs seamlessly, regardless of touchpoint, achieving much desired unified commerce.

Ergonomics

An all-in-one POS system also offers ergonomic benefits for both employees and customers. The space-saving design creates an organized and efficient checkout area. Components, such as monitors and screens, are often adjustable, reducing the risk of strain-related injuries. Peripherals, such as barcode scanners and card readers, can be directly connected to the POS terminal to minimize reaching and strenuous movement.

Durability and reliability is also an important factor in creating an ergonomic workplace. A cloud-based all-in-one POS stays up-to-date and safety stores information, minimizing the risk of malfunctions and downtime.

User experience

One of the main perks of a quality all-in-one POS system is a seamless shopping experience across devices. From a customer point of view, this means that the system looks and acts the same, no matter the touchpoint. In-store and online shopping need to offer similar environments, and transitions between the two should be seamless.

Another aspect of this is that modern POS systems look inviting and professional. The all-in-one system is there to make the shopping experience more enjoyable, focusing on minimizing important customer pain points.

Long-term cost-efficiency

Yes, there is indeed an initial cost to getting an all-in-one POS hardware in place. However, the cost is an investment in the future. With so much integrated functionality in one place, the need for software licenses, maintenance and support decreases. Over time, the increased efficiency will turn it into a true investment that only keeps on giving. Also, the improved customer experience will impact your business positively and spill over on your brand.

Scalability

Quality POS systems are scalable, making them a good fit for businesses of all types and sizes. Additional features or peripherals can easily be integrated into the system when required, allowing businesses to expand their capabilities without needing to replace the entire system. For growing retail companies, this can be a godsend, since they can expand the business without worrying about having to replace integral systems along the way.

Reporting and analytics

All-in-one POS solutions can help you gain useful insights about your sales, inventory and customer behavior. Use the insights to set up personalized campaigns, offers and loyalty programs. Follow up and create KPI reports on targets, such as gross margin, year-over-year sales, conversion rates, and much more.

Integrated functionality

An all-in-one POS integrates functionality across the board, making things much smoother and more effective. It allows you to seamlessly connect every side of your business. There will be no need to cross-reference and maintain several systems anymore. If you choose a system with plug-and-play functionality, it’s also easy to get started.

Real-time visibility

An all-in-one POS also allows you to track key metrics in real-time, which is a huge advantage for several reasons. You can follow sales and inventory live, quickly adjusting to changes in demand, allowing for quick, well-informed decisions on the fly. Remote access allows business owners and managers to monitor their operations from anywhere with an internet connection.

What should you look for in an all-in-one POS?

All businesses have unique needs and requirements. You need to do research and find a POS system with the appropriate features. It is important to make a scalable and customizable choice, so you are prepared to meet future market developments and challenges. 

Business type, integrations, payment methods, security, pricing and support are among the most important factors. If you’re looking for advice on this, we strongly recommend our blog post about assessing your business needs for a POS system. It outlines the main things you need to consider.

ExtendaGO - an all-in-one POS system

A modern all-in-one POS system, such as ExtendaGO, can be tailored after your retail business. Our customers mention several tangible improvements. A common highlight is the combination of user friendly interfaces and touchpoints, and complex back-end functionality. Even though many things are happening in the background, it certainly doesn’t appear so to the customer.

Isbilen - mobile POS through ExtendaGO

Isbilen's goal is to provide ice cream to everyone in Norway, no matter where in the country. With limited time at every stop, they needed a solution that allowed their staff to work fast and provide their customers with an extraordinary shopping experience. ExtendaGO's solution is highly mobile with a POS on an Apple iPad, which enables the staff to simply bring it out of the car and immediately start selling and accepting payments.

“This system makes the daily life of our drivers easier. It's an efficient system, it’s speedy, not complex at all and the margin of error is small”

- Marvel Skreien Stigen - Head of Marketing and Communication, Isbjørn Is Holding AS

 

ExtendaGO

The ExtendaGO all-in-one POS is customizable, customer-first and cost-effective.

  • Plug & play technology that makes it easy to get started
  • Powerful integrations with all major e-commerce platforms and payment providers
  • Saves up to 60% on software fees

ExtendaGO can be tailored to fit different businesses, e.g. quick-service restaurants & bars, clothing & accessories, cafe & bakery and health & beauty.

Are you ready to take the step and introduce a genuine all-in-one POS system? Great! It’s time for innovation, and we at Extenda Retail will gladly be your partner in achieving it.

Learn how ExtendaGO's POS system can help empower staff, delight customers & offer live insights:

Click to discover our POS!

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